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Halal Meals as stated in itinerary (Breakfast, Lunch, Dinner)
Transfer, boat fee, entrance fee and tour as per itinerary
Escort English speaking guide
Tipping for guide and driver
Services of tour leader to ensure smooth operation
Drinking water 1 bottles per day
Personal expenses :
Excess luggage
Extra meals and drinks
Porterage
Travel insurance
Other not stated in itinerary
Upon booking of seat : Deposit RM 500.00 per person per booking
90 days before group departure : 50% of the total payment
45 days before group departure : Balance of the outstanding payment
Deposits are non-refundable and non-transferable.
Tour packages cancelled less than 45 days before group departure date, cancellation fee will
be imposed as follow:
• 75% of the total package price (within 15-45 days before departure)
• 100% of the total package price (within 14 days before departure)
• 100% of the total package price (no show on day of departure)
Cancellation of bookings by the Tour Member must be made in writing via email to ManazelAl Mashaer Travel.
Once Return Ticket has been issued and customer request for cancellation. No refund will be entitled.
Refunds will only be allowed in the case of Death, Hospitalization & valid Medical Reasons
supported by a Medical Report from Private/Government Hospital (Medical Report from Clinics are not acceptable) subject to approval.
No refund if any of the item in the package is not utilize fully or partially when tour has departed.
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